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Title:  Family Services Assistant District Director

Application Deadline Date:  04/15/2021
Req ID:  13705
Department:  Children and Families

Williston, VT, US

Position Type:  Permanent
Schedule Type:  Full Time
Hourly Rate:  $30.10


The Department of Children and Families is seeking a Family Services Assistant Director at the Central Intake & Emergency Services Unit (CIES). CIES is a statewide child protection hotline that operates twenty-four hours a day, every day of the week, including holidays.  The unit serves as child abuse reporting system for the State of Vermont and also handles after-hour emergencies related to child abuse and neglect, children in state's custody, delinquency and youth with behaviors beyond the control of their caretakers

Supervisory and administrative work involving the delivery and evaluation of social and protective services to clients and their families for the Department of Children and Families, Family Services Division. Duties involve oversight of all casework functions in the district office. Program emphasis is upon services to children and juveniles and their families. Supervision is exercised over professional employees. Work is performed under the general direction of the Family Services District Director II. All employees of the Agency of Human Services perform their respective functions adhering to four key practices: customer service, holistic service, strengths-based relationships and results orientation.

Examples of Work: Supervises the delivery and provision of all services to families, children, foster parents, reporters of child abuse and neglect and service providers accessing assistance through the state-wide child protection hotline.  Coordinates the development and use of social services and related resources within the unit. Manages complex staffing schedules to ensure adequate staffing coverage for all shifts. Provides direct supervision to Family Services Supervisors and Senior Family Services Workers through regularly scheduled conferences and on-going evaluation of work performed. Evaluates the unit's service and operational needs and priorities, establishes intervention methods, and organizes unit procedures, staff time, and community resources to best meet the needs of the service population. Reviews case records and worker activity reports to assure that performance standards are being met and services are being provided in compliance with state and federal regulations. Identifies staff training needs; coordinates and assists in provision of training to CIES staff providing specialized after-hours emergency assessment and intervention services. Develops relationships with public and private service agencies involved in the service delivery process. Stays current with best casework practice. Collaborates with the District Director on budget preparation and management and quality assurance processes. Participates in District and State leadership groups. Provides backup coverage for District Director. Performs related duties as required.

Who May Apply

This position, Family Services Assistant District Director (Job Requisition #13705), is open to all State employees and external applicants.
If you would like more information about this position, please contact Dianne.Jabar@vermont.gov.
Resumes will not be accepted via e-mail.  You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.


AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed largely in a district office setting, although some field travel may be necessary for which private means of transportation must be available. Court appearances relative to program client needs and status may be required. Although duties normally occur within a regular weekday schedule, some weekend and evening activity may be necessary to provide necessary service or emergency coverage. Speaking engagements before a variety of local groups may be expected.

Minimum Qualifications

Master's degree in social work or public administration AND two (2) years or more in a managerial, supervisory, or program administration role in a human services program.


Bachelor's degree AND three (3) years or more in a managerial, supervisory, or program administration role in a human services program.

Preferred Qualifications

Experience in Child Protective Services or in Juvenile Justice.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.

AHS Affirmative Recruitment

The Vermont Agency of Human Services strives to build a diverse and inclusive community. It is our fundamental belief that in order to create and sustain a healthier Vermont, we as an organization must honor the cultures, beliefs and values of those we serve in order to foster an environment of mutual respect, acceptance and equal opportunity.  We are committed to building and maintaining a multicultural and diverse workforce which reflects the increasing diversity of Vermont. To view the State of Vermont's Equal Employment Opportunity/Affirmative Action Policy, please click here.

Equal Opportunity Employer

The State of Vermont is an Equal Opportunity Employer. Applications from women, individuals with disabilities, veterans, and people from diverse cultural backgrounds are encouraged.

Nearest Major Market: Burlington Vermont