Title:  Reach Up Case Manager II

Who May Apply

This position, Reach Up Case Manager II (Job Requisition #51398), is open to all State employees and external applicants.
If you would like more information about this position, please contact douglas.kleintop@vermont.gov.
Resumes will not be accepted via e-mail.  You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

 

AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Class Definition

Social casework and technical work for the Department of Children and Families, Agency of Human Services involving dedicated, community based case management for the Reach Up program. The Reach Up Case Manager II also may determine financial eligibility for the Reach Up program in extraordinary circumstances to sustain office operations. Reach Up provides financial benefits, case management services and access to other support services to help participants achieve independence from public assistance through employment within prescribed timeframes. Considerable interpersonal and social casework skills, an understanding of family systems and family dynamics, knowledge of eligibility rules and knowledge of employment and training principles and are needed in working with Reach Up participants. All employees of the Agency of Human Services adhere to the four key practices: customer service, holistic service, strengths-based relationships and results orientation. Work is performed under the supervision of an Economic Services Reach Up supervisor.

Environmental Factors

Duties are performed in a community based setting and a standard office setting with travel to participating families' homes, work sites or other community locations and to meetings for which incumbents may be required to use either a state-provided vehicle or a private means of transportation. Considerable stress may be encountered in working with families in crisis, implementing mandated work activities in prescribed time frames and in potentially confrontational situations. Workload is usually heavy with a constant need for prompt accurate decisions. Incumbents must be able to work independently.

Minimum Qualifications

Bachelor's degree in a human services, education and training or workforce development field AND one (1) year or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs).

OR

Associate's degree in a human services, education and training or workforce development field AND three (3) years or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs).

OR

High School diploma or equivalent AND five (5) years or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs)

OR

One (1) year or more as a Benefits Programs Specialist with the State of Vermont.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.