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Title:  Senior Requirements & Process Analyst - Limited Service

Application Deadline Date:  02/07/2023
Req ID:  38621
Department:  Digital Services Agency

Waterbury, VT, US

Position Type:  Limited Service
Schedule Type:  Full Time
Hourly Rate:  $29.79


The Agency of Digital Services (ADS) is seeking a senior-level Requirements & Process Analyst to join ADS's Enterprise Project Management Office (EPMO). The EPMO is a centralized division comprised of IT Project Managers and Requirements & Process Analysts (Business Analysts) providing a range of services to partner Agencies across the State of Vermont Executive branch. This position is predominately focused on IT Projects supporting the Department of Vermont Health Access (DVHA). Strong health insurance benefits, a pension plan, a deferred compensation plan, and reimbursement for continuing education are just a few of the benefits of working for the State of Vermont. We have a standard work schedule of Monday through Friday, 7:45am-4:30pm.

As a Requirements & Process Analyst, you will help enable positive change within DVHA by defining and modeling processes and requirements within the context of formal projects. You will identify and apply appropriate business analysis tools and methods throughout the project lifecycle to support achieving business objectives and benefits.

Other examples of work include: Identify and establish scope and parameters of business analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Gathering user requirements via interviews, workshops, site visits, and other methods. Work with stakeholders and project team to prioritize collected requirements. Analyze and verify requirements for applicability, consistency, completeness, and conformity to standards. Manage and track the status of requirements throughout the project lifecycle. Create process models, specifications, and other diagrams. Identify and document business rules. Communicate changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood. Assist in evaluating software and hardware products alignment to business needs.

The ideal candidate is self-motivated, able to work under pressure to meet deadlines, is very customer service oriented, and has excellent verbal and written communication skills. The candidate is proficient in the use of MS Visio as well as project and software development tools such as Azure DevOps or Jira. He/she brings a solid understanding of business analysis standards as defined by the International Institute of Business Analysis (IIBA), as well as the Agile Manifesto and scrum techniques, and has experience successfully applying those standards in a variety of project frameworks. Preference will be given to candidates who hold one or more IIBA Certifications.

Who May Apply

This position, Senior Requirements & Process Analyst - Limited Service (Job Requisition #38621), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs. 

Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition. 


  • Level I: Job Requisition #38601
  • Level II: Job Requisition #38281
  • Level III: Job Requisition #38621


If you would like more information about the duration of this position or other details, please contact Robert Maddock at
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.


A fingerprint-supported background check may be required based on the assigned job duties and location.

Environmental Factors

Duties are performed largely in a standard office setting. The role involves intensive interaction with departmental officials who may advocate strongly for their programs. Implementation of recommendations may be difficult because of competing interests and limited resources. Rapid response in the face of tight deadlines may be necessary. Evening and weekend duty, although rare, may be anticipated.

Minimum Qualifications

Six (6) years or more of Business Analysis experience at a professional level.

Preferred Qualifications

CCBA/CBAP certification.

Bachelor's degree or higher in an IT-related subject.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Nearest Major Market: Barre
Nearest Secondary Market: Montpelier