Title: Senior Benefits Programs Specialist - Limited Service
Waterbury, VT, US
Overview
This is a full-time, Limited Service position responsible for supervising hotel General Assistance bill-paying. This position is fully remote.
This position will be responsible for supervising hotel General Assistance bill-paying. The successful candidate will supervise General Assistance bill-paying staff, consisting of three Benefits Programs Specialists and additional temporary staff. The Senior BPS is expected to assign and monitor bill-paying work among the General Assistance BPS staff. The Senior BPS will be responsible for on-boarding and training any new bill-paying staff. The successful candidate should have the ability to learn and use specialized software used for storing documents and paying bills. The candidate is expected to be able to perform all the tasks associated with General Assistance bill-paying in addition to supervising and managing bill-paying work.
Knowledge, Skills and Abilities
Knowledge of and ability to apply basic computer skills.
Ability and skill in arithmetic computation.
Ability to learn and use specialized computer software.
Ability to supervise a small group of employees.
Knowledge of public and private agencies providing client services.
Ability to maintain accurate and detailed documentation necessary to support determination.
Ability to comprehend and apply complex instructions and program regulations.
Ability to grasp detailed and complex concepts to include strong deductive and inductive reasoning skills.
Ability to communicate effectively both orally and in writing to varying levels of mental capacities, education levels and disabilities.
Ability to perform job duties within the framework of the four key practices of the Agency of Human Services: customer service, holistic service, strengths-based relationships and results orientation.
Who May Apply
This position, Senior Benefits Programs Specialist - Limited Service (Job Requisition #51693), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.
If you would like more information about the duration of this position or other details, please contact mark.eley@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.
AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Environmental Factors
Duties are performed in a standard office setting during standard State office times. Some travel may be necessary, for which private transportation must be available when a State Fleet vehicle is unavailable. Stressful interactions with upset or emotional customers, over the phone and in person, will occur. Staff workload may be heavy at varying times. Occasionally, work outside of typical business hours may be expected.
Minimum Qualifications
One or more years as a Benefits Programs Specialist, Benefits Programs Specialist Trainee, VHC Support Services Specialist, or Benefits Program Mentor.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer