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Title:  Program Services Clerk - Interim

Application Deadline Date:  12/15/2019
Req ID:  3270
Department:  Children and Families

Waterbury, VT, US

Position Type:  Interim
Schedule Type:  Full Time
Hourly Rate:  $15.28

The Application & Document Processing Center receives documents from applicants seeking health care coverage and/or economic assistance. We process their confidential documents into secure electronic case management systems for Program Specialists to determine their eligibility.  We pride ourselves on timely processing and attention to detail.  Our Program Service Clerks are responsible for opening, sorting, and batching incoming mail, and scanning the documents into digital images.  They also perform various daily side tasks in addition to primary duties.

Who May Apply

This position, Program Services Clerk - Interim (Job Requisition #3270), is open to all State employees and external applicants.


This is an interim position.


If you would like more information about this position, please contact Jesse Haven at jesse.haven@vermont.gov.


Resumes will not be accepted via e-mail.  You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting

AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Class Definition

Advanced, specialized clerical work involving the implementation of specific aspects of programs within a division or department. This class is distinguished from lower level clerical classes by a requirement for significant technical and program knowledge and from higher administrative classes by the presence of more detailed procedural guidelines and by a limitation to narrower program activities. Positions generally require significant interaction with the general public, service providers, or other agencies and departments. Work is performed under the supervision of a technical or administrative superior.

Environmental Factors

Duties are performed primarily in a standard office setting but occasional travel may be required, for which private means of transportation must be available.

Considerable interaction with clients and the general public may be anticipated. Some pressure from deadlines may occur.

Minimum Qualifications

High School diploma or equivalent AND two (2) years or more of office clerical experience.


Completion of a one-year vocational/technical training program in business and office occupations or related area AND one (1) year or more of office clerical experience.


Two years or more of full-time college coursework OR an associate's degree or higher.

Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
The State of Vermont is an Equal Opportunity Employer. Applications from women, individuals with disabilities, veterans, and people from diverse cultural backgrounds are encouraged.
AHS Affirmative

The Vermont Agency of Human Services strives to build a diverse and inclusive community. It is our fundamental belief that in order to create and sustain a healthier Vermont, we as an organization must honor the cultures, beliefs and values of those we serve in order to foster an environment of mutual respect, acceptance and equal opportunity.  We are committed to building and maintaining a multicultural and diverse workforce which reflects the increasing diversity of Vermont. To view the State of Vermont's Equal Employment Opportunity/Affirmative Action Policy, please click here.

Nearest Major Market: Barre
Nearest Secondary Market: Montpelier