Title: Business Application Support Specialist - Limited Service
Waterbury, VT, US
Overview
Professional systems support, analysis, troubleshooting of business application systems for multiple departments and agency enterprise systems. Perform as lead subject matter expert in various capacities to support system users. Directs and manages the system-impact analysis of enhancement requests due to business process changes. Preference will be given to those with extensive economic benefit programs and eligibility determination experience. Technical systems knowledge, user acceptance testing, and experience supporting enterprise systems is preferred.
Who May Apply
This position, Business Application Support Specialist - Limited Service (Job Requisition #51074), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.
If you would like more information about the duration of this position or other details, please contact terri.lavalette@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.
AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Environmental Factors
Duties are performed largely in a standard office setting. Private means of transportation should be available for required travel. The role involves intensive interaction with departmental staff to include officials who may advocate strongly for their programs. Must be able to communicate and interact directly with employees at varying degrees of system skill sets as well as varying levels of authority. Conflicting priorities and operational problems may be anticipated; competing priorities and tight deadlines are a frequent occurrence.
Minimum Qualifications
Bachelor's degree AND two (2) years technical level experience working in a business environment using an enterprise application system.
OR
Associates degree in business or computer science AND four (4) years experience at a technical level working in a business environment using an enterprise application system.
OR
Six (6) years experience at a technical level working in a business environment using an enterprise application system.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer