Title: Economic Services Supervisor
St Johnsbury, VT, US
Overview
Who We Are:
The Economic Services Division (ESD) is responsible for the administration of economic benefits to help Vermonters meet their basic needs. ESD is one of 6 divisions under the Department for Children and Families (DCF) which is one of the largest departments (1000 employees) within the largest agency (Agency of Human Services) in the state of Vermont.
ESD Leadership recognizes that the division's biggest resource is our staff and is committed to continuously looking at ways to strengthen and support our workforce.
This position is located in the St. Johnsbury district office, which is recognized for its strong sense of teamwork, close community connections, friendly office vibe, and a shared commitment to supporting each other and Vermonters in need.
The Role:
The ESD Reach Up Supervisor is a member of the leadership team in the district office and collaboratively works with the team to support staff in that office. Reach Up is one of ESD's benefits programs. It provides financial assistance and coaching services for Vermont families meeting income eligibility criteria. The program's mission is "Reach Up joins families on their journey to overcome obstacles, explore opportunities, improve their finances and reach their goals". Reach Up Case Managers (RUCM) provide mission-driven coaching to help families identify and meet their goals.
ESD is looking for someone to join this team who:
- will support case managers in collaborating with families in a strength-based way through a coaching model
- has experience working with individuals and families who may be under extreme stress, have complex needs and experiencing poverty, while simultaneously seeing the potential and strengths in every family
- will contribute to the development, cohesion and productivity of their team and support teamwork through open and honest communication.
- thrives in a busy work environment
- is open to learning new technology and evidence-based strategies
- has a growth mindset, is flexible and adaptable in a changing work environment
- recognizes the historic inequities and racism in social and economic systems, and their impact on people today
- is able to work in the office Monday-Friday; 7:45am - 4:30pm
- will provide leadership and accountability within the framework of the four key practices of the Agency of Human Services: customer service, holistic service, strengths-based relationships and results orientation.
What we offer
· 11 paid holidays, plus sick and vacation time
· Excellent, health, dental, and vision insurance for employees and their families.
· Retirement plans, including a pension
· Parental leave for all new parents, including adoptions
· Working with a staff who is dedicated to supporting children and families, including your own.
Who May Apply
This position, Economic Services Supervisor (Job Requisition #52779), is open to all State employees and external applicants.
If you would like more information about this position, please contact julie.mazzariello@vermont.gov
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.
AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Environmental Factors
Duties are performed primarily in a standard office setting within a district office. Some travel may be necessary, for which private transportation must be available. Stressful interaction with upset or emotional clients may occur. Staff workload may frequently be heavy.
Minimum Qualifications
High School diploma or equivalent AND five (5) years as a Benefits Program Specialist or Reach Up Case Manager or case management experience at the same level in a human services, employment and training or education field.
OR
Associates degree AND three (3) years as a Benefits Program Specialist or Reach Up Case Manager or case management experience at the same level in a human services, employment and training or education field.
OR
Bachelor's degree or higher AND one (1) year as a Benefits Program Specialist or Reach Up Case Manager or case management experience at the same level in a human services, employment and training or education field.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
Nearest Major Market: Vermont