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Title:  Benefits Program Specialist Trainee - Temporary

Application Deadline Date:  05/16/2021
Req ID:  15137
Department:  Children and Families
Location: 

Springfield, VT, US

Position Type:  Temporary
Schedule Type:  Full Time
Hourly Rate:  $20.43

Overview

This position will administer the General Assistance Emergency Housing Program for clients facing homelessness.  Interviewing phone skills, attention to detail, and a desire to assist Springfield residents in obtaining permanent housing is desired.  This position will be primarily stationed at the State Building Office on Mineral Street in Springfield, but remote work may be available.

Who May Apply

This position, Benefits Program Specialist Trainee - Temporary (Job Requisition #15137), is open to all State employees and external applicants. This is a temporary position. Temporary work is typically for variable hours, and is not expected to be full-time. The State does not guarantee 40 hours of work per week.

If you would like more information about this position, please contact Ann.Szeto@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

 

AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed largely in an office setting. Workload is moderately heavy with constant need for prompt accurate decisions. Incumbents must be organized and able to function independently while balancing competing priorities. Private means of transportation should be available for necessary travel to training and/or meetings. Applicants may provide a variety of challenges including but not limited to highly emotional conditions: belligerency, inability to communicate, attempts at falsification and total discouragement.

Minimum Qualifications

High School diploma or equivalent AND two (2) years or more of experience in a customer service environment that included: regular use of computer programs; the necessity to apply and explain decisions based on policies, procedures, rules and regulations; AND clerical work and data entry

OR

Associate degree AND one (1) year or more of experience in a customer service environment that included: regular use of computer programs; the necessity to apply and explain decisions based on policies, procedures, rules and regulations; AND clerical work and data entry

OR

Bachelor's degree

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status.  The State’s employment decisions are merit-based.  Retaliatory adverse employment actions by the State are forbidden.  


Nearest Major Market: Hanover