Title:  Child Support Paralegal Supervisor

Overview

The role of the OCS Child Support Specialist Supervisor includes administrative  and supervisory work supervising the Child Support Specialists (CSS) within the region and working with the Regional Manager on the operations of the regional office.  This position oversees the daily work of CSS's in a field office location and includes specialized professional work including, providing services to individuals who receive or pay child support, general caseload responsibilities, and participation in Case Managers Conferences at a Family Division of Vermont Superior.  In this role, impartiality, equity, empathy, and procedural justice are key. Furthermore, Child support law is challenging and ever-changing. It requires adaptability, openness and flexibility. Work is performed under the general supervision of the Child Support Regional Manager.

Who May Apply

This position, Child Support Paralegal Supervisor (Job Requisition #20957), is open to all State employees and external applicants.
If you would like more information about this position, please contact leslie.briere@vermont.gov.
Resumes will not be accepted via e-mail.  You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

 

AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Class Definition

The work of a Child Support Paralegal Supervisor impacts the lives of children and families across the State of Vermont and potentially nationally and internationally. The Office of Child Support is federally mandated to provide holistic, family-centered, trauma-informed services. Thus, in this role, impartiality, equity, empathy, and procedural justice are key. Furthermore, Child support law is challenging and ever-changing. It requires adaptability, openness and flexibility. This role includes specialized paralegal, supervisory and coordinating work at a senior level for the Office of Child Support. Duties involve serving as the supervisor of a paralegal unit in a regional office. Work involves specialized work at a senior paralegal level involving legal research, case and document preparation, case presentation before a magistrate of the family court system, general caseload responsibilities and technical assistance to workers in the child support services system. Work is performed under the general supervision of a Regional Manager. All employees of the Agency of Human Services perform their respective functions adhering to four key practices: customer service, holistic service, strengths-based relationships and results orientation.

Environmental Factors

Work is performed in a standard office setting. Travel to court and other locations is required for which private means of transportation must be available. Some evening or overtime may be required. Must be able to work under pressure, meet tight deadlines and deal tactfully with the public in emotionally charged circumstances.

Minimum Qualifications

Completion of a J.D. or LLB degree or law school equivalent by clerking AND one (1) year or more of experience in the practice of law OR six (6) months or more as a Child Support Paralegal.

OR

Paralegal certification (graduation from an accredited program in paralegal studies) or 30 college credits in legal or paralegal studies AND two (2) years or more of experience at or above a technical level in investigatory, analytical, research or paralegal duties.

OR

Bachelor's degree AND two (2) years or more as a Child Support Paralegal OR three (3) years or more of general paralegal work.

OR

Associate's degree or two years or more of full-time college course work AND four (4) years or more as a Child Support Paralegal OR five (5) years or more of general paralegal work.

OR

High School diploma or equivalent AND six (6) years or more as a Child Support Paralegal OR seven (7) years or more of general paralegal work.

Special Requirements

All incumbents must successfully complete the OCS training curriculum within six months of hire, which includes passing the written Case Presenter's Exam. All incumbents also must complete the Supervising in State Government, Level I within six months.

Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium
• Dental Plan at no cost for employees and their families
• Flexible Spending healthcare and childcare reimbursement accounts
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
• Low cost group life insurance
• Tuition Reimbursement
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.