Title:  Information Center Representative II

Overview

The State of Vermont Information Center Division is seeking a motivated, self-starting, individual with strong interpersonal skills and a desire to promote Vermont and welcome visitors to our State. This position will be located at the Randolph Southbound Information Center on Interstate 89 which hosts over 270,000 visitors annually. Duties include a combination of customer service tasks involving greeting and providing information to visitors, map reading, and record keeping. This position also requires custodial tasks such as hourly cleaning of rest rooms, mopping, snow removal (including shoveling and/or use of snow blower) and the ability to lift up to 50 pounds. Candidate should also possess the ability to use Microsoft Office software. Applicants must be self-starters and be able to work independently, highly motivated and task oriented, and possess attention to detail.

 

The schedule is Sunday through Tuesday 7am to 7pm, and Wednesday 7am to 11pm.

Who May Apply

This position, Information Center Ambassador (Job Requisition #45763), is open to all State employees and external applicants. 

If you would like more information about this position, please contact Bevan Quinn at bevan.quinn@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Work is usually performed at an assigned facility. Duties may include the occasional lifting or carrying of up to 50 pounds. Evening and weekend shifts may be required. Some overtime work may be necessary. Incumbents must be able to work out of doors in all weather, and on rough and slippery ground. Field travel may be necessary for which private means of transportation must be available.

Minimum Qualifications

High School diploma or equivalent AND two (2) years or more of customer service work experience in tourism, hospitality, recreation, marketing, public relations, or other related field that includes significant public contact.

OR

Two years or more of full-time college coursework OR an associate's degree or higher in tourism, hospitality, recreation, marketing, public relations, or other closely related field.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium
• Dental Plan at no cost for employees and their families
• Flexible Spending healthcare and childcare reimbursement accounts
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
• Low cost group life insurance
• Tuition Reimbursement
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.