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Title:  Information Center Representative II

Application Deadline Date:  11/20/2019
Req ID:  3118
Department:  Buildings & General Services
Location: 

Randolph, VT, US

Position Type:  Permanent
Schedule Type:  Full Time
Hourly Rate:  $15.28
Overview

The State of Vermont Information Center Division is seeking a motivated, self-starting, Information Center Representative II with strong interpersonal skills and a desire to promote Vermont and welcome visitors to our State. Duties include a combination of customer service tasks involving greeting and providing information to visitors, map reading, and record keeping. This position also requires custodial tasks such as hourly cleaning of rest rooms, mopping, snow removal (including shoveling and/or use of snow blower) and the ability to lift up to 50 pounds. Candidate should also possess the ability to use Microsoft Office software. Applicants must be self-starters and be able to work independently, highly motivated and task oriented, and possess attention to detail.  Duties are performed at one of our state-operated visitor centers located on the interstate highway system. This position will be located at the Randolph Southbound Information Center which hosts over 270,000 visitors annually.

Who May Apply

This position, Information Center Representative II (Job Requisition #3118), is open to all State employees and external applicants.
If you would like more information about this position, please contact Bevan Quinn at bevan.quinn@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Work is usually performed at an assigned facility. Duties may include the occasional lifting or carrying of up to 50 pounds. Evening and weekend shifts may be required. Some overtime work may be necessary. Incumbents must be able to work out of doors in all weather, and on rough and slippery ground. Field travel may be necessary for which private means of transportation must be available.

Minimum Qualifications

High School diploma or equivalent AND two (2) years or more of customer service work experience in tourism, hospitality, recreation, marketing, public relations, or other related field that includes significant public contact.

OR

Two years or more of full-time college coursework OR an associate's degree or higher in tourism, hospitality, recreation, marketing, public relations, or other closely related field.

Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
The State of Vermont is an Equal Opportunity Employer. Applications from women, individuals with disabilities, veterans, and people from diverse cultural backgrounds are encouraged.


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