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Title:  Unemployment Program Integrity Specialist I

Application Deadline Date:  Open Until Filled
Req ID:  16641
Department:  Labor

Montpelier, VT, US

Position Type:  Permanent
Schedule Type:  Full Time
Hourly Rate:  $20.04


The Vermont Department of Labor has an entry level position open in the Program Integrity Unit. We are looking for someone with strong customer service and problem solving skills!

Program Integrity Specialists conduct audit and collections work related to Unemployment Insurance benefit claims and Unemployment Insurance tax employer delinquencies. This work includes conducting audit interviews by telephone with applicants and employers regarding unemployment benefit claims and explaining program requirements, responsibilities and processes for unemployment benefits filing and reporting. Program Integrity Specialists determine and elicit changes in eligibility status during audit interviews, investigate and resolve eligibility issues and conduct regular benefit and tax system audits to verify system integrity. Good human relations skills are required. Employees in this position may encounter clients who are uncooperative or hostile during the audit interviews.

Who May Apply

This position, Unemployment Program Integrity Specialist I (Job Requisition #16641), is open to all State employees and external applicants.
If you would like more information about this position, please contact lynn.choquette@vermont.gov.

Please Note: This position is open until filled. The State of Vermont posts vacancies for a minimum of ten business days. Positions posted as open until filled can be removed at any time after the initial ten day period. After the initial posting period, departments may begin interviewing and may close the posting without notice.

Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Beginning September 15, 2021, State of Vermont Executive Branch employees must attest to being fully vaccinated against the COVID-19 virus or be subject to regular COVID-19 testing and masking requirements.

Environmental Factors

Incumbents must be able to work in stressful and sometimes emotional situations and treat the public with sensitivity, fairness, and tact. Incumbents may encounter clients who are uncooperative or who may be hostile during interviews for which considerable human relations skills are required. Workload volume will be extremely high on occasion.

Minimum Qualifications

High School diploma or equivalent AND three (3) years or more of experience performing fiscal auditing, accounting, quality assurance or collections work.

Preferred Qualifications

Associate's or bachelor's degree.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Nearest Major Market: Barre
Nearest Secondary Market: Montpelier