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Title:  Unemployment Insurance Program Technician II - Limited Service

Application Deadline Date:  Open Until Filled
Req ID:  7801
Department:  Labor

Montpelier, VT, US

Position Type:  Limited Service
Schedule Type:  Full Time
Hourly Rate:  $20.04


The Department of Labor's Unemployment Insurance (UI) Division has multiple openings for Program Technicians who are responsible for assessing and determining eligibility for multiple UI programs. This position ensures that individuals applying for unemployment receive appropriate benefits. If you are highly detail oriented, have strong communication and customer service skills, and can thrive in an environment with complex regulations and time sensitive work, this might be the right job for you!

Specific duties of the UI Program Technician will include:

•    Reviewing, investigating, analyzing, and evaluating information to make determinations regarding eligibility issues for unemployment insurance programs
•    Conducting fact-finding to obtain pertinent information, including reviewing testimony from claimants, employers, witnesses, and other interested parties
•    Making determination on UI eligibility
•    Auditing of claimant benefits for UI compliance and program integrity
•    Determining ongoing eligibility for UI programs and establishing over-payments as necessary, including making and assessing fraud determinations and penalties
•    Preparing detailed reports of assigned cases and maintaining complete documentation of contacts made and information received
•    Collecting UI over-payments through a variety of collection efforts, including direct outreach to claimants and working with legal staff as necessary

Who May Apply

This position, Unemployment Insurance Program Technician II (Job Requisition #7801), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.

This position is open until filled. The State of Vermont posts vacancies for a minimum of ten business days. Positions posted as open until filled can be removed at any time after the initial ten day period. After the initial posting period, departments may begin interviewing and may close the posting without notice.

If you would like more information about the duration of this position or other details, please contact Kristine.Murphy@vermont.gov
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail.  You must apply online to be considered.


Environmental Factors

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.

Minimum Qualifications

Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).


One (1) year or more of experience as a Program Technician I with the State of Vermont.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont is an Equal Opportunity Employer. Applications from women, individuals with disabilities, veterans, and people from diverse cultural backgrounds are encouraged.

Nearest Major Market: Barre
Nearest Secondary Market: Montpelier