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Title:  Unemployment Compensation Claims Adjudicator I

Application Deadline Date:  01/27/2020
Req ID:  5085
Department:  Labor
Location: 

Montpelier, VT, US

Position Type:  Permanent
Schedule Type:  Full Time
Hourly Rate:  $20.04
Overview

The Department of Labor is in search of a Unemployment Compensation Claims Adjudicator I to join their team. This position will review, investigate, analyze and evaluate information in order to make determinations regarding eligibility issues for unemployment compensation claims. Additionally, the position conducts fact finding to obtain pertinent information and reviews testimony from claimants, employers, witnesses, medical providers, and other interested parties on separation, and non-separation issues. The Adjudicator makes regular contact with sources and other interested parties to obtain additional information as needed.

Who May Apply

This position, UC Claims Adjudicator I (Job Requisition #5085), is open to all State employees and external applicants.
If you would like more information about this position, please contact Darcy Hamlin at darcy.hamlin@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Work is performed in a call center. Incumbent must work with a heavy caseload with extreme and exacting time lapse requirements and deadlines, and pass ongoing and quarterly federal quality review. Work is also subject to appeal with Administrative Law Judges, Employment Security Board and the Vermont Supreme Court. Incumbents can expect to encounter stressful situations with dealing with claimants', employers, and others.

Minimum Qualifications

Bachelor's degree AND one (1) year or more of experience at or above a technical level in unemployment compensation programs, insurance claims adjusting, customer service, working in a call center, or performing high level administrative duties. Administrative duties are those beyond general clerical or secretarial, such as interpretation of laws, rules and regulations; data collection and analysis; and implementing program policies and procedures.
OR
Associate's degree AND three (3) years or more of experience at or above a technical level in unemployment compensation programs, insurance claims adjusting, customer service, working in a call center, or performing high level administrative duties. Administrative duties are those beyond general clerical or secretarial, such as interpretation of laws, rules and regulations; data collection and analysis; and implementing program policies and procedures.
OR
High school diploma or equivalent AND five (5) years or more of experience at or above a technical level in unemployment compensation programs, insurance claims adjusting, customer service, working in a call center, or performing high level administrative duties. Administrative duties are those beyond general clerical or secretarial, such as interpretation of laws, rules and regulations; data collection and analysis; and implementing program policies and procedures.

Preferred Qualifications

Experience in journalism, conducting investigative interviews, or insurance claims adjusting.

Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
The State of Vermont is an Equal Opportunity Employer. Applications from women, individuals with disabilities, veterans, and people from diverse cultural backgrounds are encouraged.


Nearest Major Market: Barre
Nearest Secondary Market: Montpelier