Title:  UI Fraud Investigator - Limited Service

Application Deadline Date:  05/07/2024
Req ID:  49188
Department:  Labor
Location: 

Montpelier, VT, US

Position Type:  Limited Service
Schedule Type:  Full Time
Hourly Rate:  $24.02

Overview

The Vermont Department of Labor is seeking applicants with experience doing investigative work, knowledge of unemployment insurance, data evaluation and interpretation, customer service, and/or report writing to join the Fraud Unit within the Unemployment Insurance Division. If you have these skills, this may be a great opportunity for you!

 

The UI Fraud Investigator is an entry-level position that is responsible for conducting fraud detection activities and suspected fraud investigations involving current and former recipients of benefits in the Department's Unemployment Insurance Programs, including the Pandemic Unemployment Assistance Program.


Examples of typical job duties include:
* Resolving data match information, reviews fraud referrals, Department records, and documents to determine if sufficient grounds exist for further investigation or over payment recovery.  
* Conducting suspected fraud investigations to establish facts and accountability including financial restitution and possible program disqualification.  
* Coordinating investigative activities with Department staff, police, and legal authorities.  
* Maintaining detailed records and reports of case activities, outcomes and financial impact.  
* Determining the potential for successful prosecution or payment recovery, works with legal counsel and the State's Attorney, and may testify in court or in an Administrative Hearing.

 

The successful applicant will have demonstrated success in:
* Working in a highly goal-oriented cooperative team environment;
* Basic to intermediate skill in Microsoft Office software, including Outlook, Excel, Word, Teams, and OneDrive;
* Understanding and applying standard physical and digital file management practices that protect sensitive information;
* The ability to work independently by self-managing daily and weekly workplans to ensure work timeliness;
* Ability to stay organized and on task while handling multiple and changing high priority items;
* Ability to learn new tasks and processes quickly and effectively; and
* Passion for continuous learning and improvement with their work.

 

The Fraud Unit staff work in-person at the Vermont Department of Labor Central Office in Montpelier, and the successful applicant will be expected to work on-site, full-time, Monday through Friday.

Who May Apply

This position, UI Fraud Investigator - Limited Service (Job Requisition #49188), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs. 
If you would like more information about this position, please contact kristine.murphy@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Position may require field work and overtime.  Private means of transportation must be available for field duties.  Client hostility and or reluctance to cooperate in investigations may occur.  Threats of varying types and severity against the investigator are possible.  Formal testimony is subject to cross examination.

Minimum Qualifications

Two (2) years or more of experience in UI eligibility determinations.

OR

Four (4) years or more at or above a paraprofessional or technical level in program eligibility determination, conducting investigations, fact finding, claims adjustment, or other pertinent work involving the compilation and analysis of evidence.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

  • 80% State paid medical premium and a dental plan at no cost for employees and their families
  • Work/Life balance: 11 paid holidays each year and a generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.   
 


Nearest Major Market: Barre
Nearest Secondary Market: Montpelier