Loading...
Share this Job

Title:  UC Claims Adjudicator I - Temporary

Application Deadline Date:  Open Until Filled
Req ID:  8181
Department:  Labor
Location: 

Montpelier, VT, US

Position Type:  Permanent
Schedule Type:  Full Time
Hourly Rate:  $19.33
Overview

The Vermont Department of Labor (VDOL) has multiple temporary job openings for Claims Adjudicators that we are seeking to fill immediately. The positions are part of our Unemployment Compensation (UC) program. If you have strong customer service skills and the ability to handle a high volume of time-sensitive work quickly and accurately, this may be the right job for you. UC Claims Adjudicators are primarily responsible for reviewing, investigating, analyzing, and evaluating information in order to make determinations regarding eligibility issues for unemployment compensation claims.

Who May Apply

This position, UC Claims Adjudicator I (Job Requisition #8181), is open to all State employees and external applicants.
This is a temporary position. Temporary work is typically for variable hours, and is not expected to be full-time. The State does not guarantee 40 hours of work per week.
If you would like more information about this position, please contact Angela.Rouelle@vermont.gov
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Class Definition

Interviewing and analytical work at an entry technical level for the Vermont Department of Labor involving the adjudication of eligibility issues for benefits under the Vermont Unemployment Compensation law. Duties including contacting claimants, employers, and others to gather information pertaining to claims. Work at this level differs from higher level adjudicators in the complexity of cases assigned, and the increased feedback, direction and quality control review of cases. Incumbents function within established regulations, policies, and precedent decisions. Work is performed under the direction of an Unemployment Compensation Program Administrator.

Environmental Factors

Work is performed in a call center. Incumbent must work with a heavy caseload with extreme and exacting time lapse requirements and deadlines, and pass ongoing and quarterly federal quality review. Work is also subject to appeal with Administrative Law Judges, Employment Security Board and the Vermont Supreme Court. Incumbents can expect to encounter stressful situations with dealing with claimants', employers, and others.

Minimum Qualifications

Bachelor's degree AND one (1) year or more of experience at or above a technical level in employment services, unemployment compensation programs, customer service, working in a Call Center, or performing high level administrative duties.
OR
Associate's degree AND three (3) years or more of experience at or above a technical level in employment services, unemployment compensation programs, customer service, working in a Call Center, or performing high level administrative duties.
OR
High school diploma or equivalent AND five (5) years or more of experience at or above a technical level in employment services, unemployment compensation programs, customer service, working in a Call Center, or performing high level administrative duties.

*Administrative duties are those beyond general clerical or secretarial, such as interpretation of laws, rules and regulations; data collection and analysis; managing support services; and implementing program policies and procedures

Equal Opportunity Employer
The State of Vermont is an Equal Opportunity Employer. Applications from women, individuals with disabilities, veterans, and people from diverse cultural backgrounds are encouraged.
Tags

covid19