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Title:  Tax Compliance Officer I

Application Deadline Date:  Open Until Filled
Req ID:  1822
Department:  Taxes

Montpelier, VT, US

Position Type:  Permanent
Schedule Type:  Full Time
Hourly Rate:  $19.77

Are you a problem solver?  Good at having difficult conversations?  Then Tax Compliance Officer may be a great job for you!  The Tax Department is seeking a clear and careful communicator to join our collections team.  You will help taxpayers get back on track and develop a plan to pay their taxes that is suited to their unique situation.  Expand your skills as you navigate a complex legal and regulatory framework while ensuring that people understand their tax obligations and are treated equitably.  

This position offers many opportunities for growth.  Each day presents new puzzles to put together as you use and learn about various tools to collect unpaid taxes.  The defined career ladder for Compliance Officers provides a clear path for advancement as your skills and knowledge expand.  Additionally, the Department has a culture of continuous improvement that encourages thinking about and implementing new, creative approaches to old processes and problems. 

Work next door to Vermont's picturesque Statehouse building, a few minutes from shops and restaurants in downtown Montpelier, and steps away from a recreational path along the Winooski River.  The State of Vermont offers excellent benefits including healthcare (80% of premiums paid by the State), 11 paid holidays, and a pension retirement plan.  Come join our team!

Who May Apply

This position, Tax Compliance Officer I (Job Req #1822), is open to all State employees and external applicants.

Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.

Level #: I, Requisition # 1822

Level #: II, Requisition # 1823

If you would like more information about this position, please contact Lee Gable at lee.gable@vermont.gov.


Please note that multiple positions in the same work location may be filled from this job posting.


Resumes will not be accepted via e-mail.  You must apply online to be considered.

VERMONT DEPARTMENT OF TAXES (VDT) BACKGROUND CHECKS: Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information. Background checks are required by the Internal Revenue Service and are authorized under Vermont law. 3 V.S.A. § 241. In accordance with VDT Standard Operating Procedure 2018-01, Background Investigations, Vermont and national criminal record checks will be conducted on all candidates. This requirement shall not apply to the following: current classified State employees seeking transfer, promotion, or demotion into a VDT classified position, or those who are exercising re-employment (RIF) rights. Candidates will have the right to withdraw their application before fingerprinting or a background check is conducted.

Class Definition

Positions in this class perform complex technical and administrative work related to tax compliance and collection work associated with Tax delinquencies for the Department of Taxes. Work involves corporate, business and income tax accounts. Duties require frequent interaction by phone, mail, or in person, with delinquent taxpayers. Work is performed under the supervision and direction of upper level Tax Compliance Officers and Tax Compliance Unit Supervisor.

Environmental Factors

Duties are performed primarily in a standard office setting. Workload is consistently heavy with constant need for prompt and accurate decision making. Duties involve sensitive, sometimes controversial subject which may lead to emotional and adversarial situations. Incumbents must be able to function independently in a confrontational, even hostile environment, must be able to prioritize their own workload and multi-task effectively. Duties are highly confidential in nature. Occasional travel may require use of state vehicle or private means of transportation.

Minimum Qualifications

High school diploma or equivalent AND two (2) years or more of experience in collection of debts, adjustment of claims, determination of financial responsibility, or investigation of financial background.

Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
The State of Vermont is an Equal Opportunity Employer. Applications from women, individuals with disabilities, veterans, and people from diverse cultural backgrounds are encouraged.

Nearest Major Market: Barre
Nearest Secondary Market: Montpelier