Title:  Quality Control Specialist I

Overview

The Vermont Department of Labor is looking for applicants with auditing, adjudicating, accounting, and/or program compliance experience to join the Benefits Accuracy Measurement (BAM) team in our UI Quality Control Unit within the Unemployment Insurance Division. If you have strong analytical and investigative skills, this may be a great position for you!

The Quality Control Specialist I is an entry-level position that is responsible for quality control reviews of statewide unemployment compensation benefits. Duties involve the investigation and analysis of randomly selected cases of compensated weeks of unemployment and denied unemployment insurance claims. Frequent interaction with claimants, employers, and their representatives is required. Strong skills in the areas of critical thinking, objective evaluation of evidence, self-planning, and organization are all highly valuable in this position, and we're excited to hear from applicants who can tell us about their skills and experience.

Who May Apply

This position, Quality Control Specialist I (Job Requisition #51154), is open to all State employees and external applicants.
If you would like more information about this position, please contact robert.tavolaro@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Duties are performed at the central office in Montpelier. Incumbents may encounter uncooperative or hostile attitude during reviews for which considerable human relations skills are required. Significant pressure to meet timeframes and deadlines is to be expected.

Minimum Qualifications

Associate's degree or higher in Accounting, Business or Statistical Analysis or Investigations.

OR

High school diploma or equivalent AND two (2) years or more experience at or above a technical level in auditing, accounting, fiscal quality control, program compliance or general Unemployment Insurance programs.

Preferred Qualifications

Associate's degree or higher.

Special Requirements

To best meet the needs of the Department, incumbents may be required to work nonstandard office hours.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.