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Title:  Program Technician II

Application Deadline Date:  12/08/2022
Req ID:  37362
Department:  State Treasurer's Office

Montpelier, VT, US

Position Type:  Permanent
Schedule Type:  Full Time
Hourly Rate:  $21.10


This position is in the Retirement Division's Member Services Unit and is responsible for the timely and professional processing of all member service request and maintenance of accurate retirement records and benefits information for approximately 56,000 active, inactive and retired state, teacher and municipal employees across Vermont. Great emphasis is placed on conducting all work activities in a thorough, accurate and timely manner and maintaining professional working relationships with all individuals and entities having contact with the Division. In addition to these duties, this position will perform administrative functions associated with the disability retirement program and will perform backup duties associated with employer reporting functions.

Preferred Qualifications:

  • Ability to work independently and perform duties with limited supervision on moderately complex administrative tasks.
  • Ability to follow oral and written instructions, and know-how to acquire, organize and correctly interpret a variety of information.
  • A functional knowledge of all Microsoft Office products, especially Excel and Word.
  • Ability to effectively deal with difficult, confused callers and visitors and with persons of advanced age. Have the skill to exercise good judgement, courtesy and tact in carrying out assigned duties and in all interactions with the public as all documents and discussions are of a personal and confidential nature

Who May Apply

This position, Program Technician II (Job Requisition #37362), is open to all State employees and external applicants.
If you would like more information about this position, please contact Tim Duggan at
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.

Minimum Qualifications

Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).




High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).




One (1) year or more of experience as a Program Technician I with the State of Vermont.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Nearest Major Market: Barre
Nearest Secondary Market: Montpelier