Title: Program Technician II - Employer Services - Limited Service
Montpelier, VT, US
Overview
As of July 14, 2025, the step 1 rate for pay grade 20 will be $23.28 per hour.
The Department of Labor is currently seeking a Program Technician II - Limited Service. This position supports the employer community setting up unemployment insurance accounts, processing wage reports, processing payments, preparing refunds, calculating annual rates, providing outstanding customer service, and other important duties. The successful candidate will possess strong customer service skills, effective time management, and attention to detail. We value employees who embrace change, work collaboratively with other staff, and embrace the importance of the Department's mission. It's a great time to join our team and do rewarding work for the great State of Vermont employer community.
Who May Apply
This position, Program Technician II - Employer Services - Limited Service (Job Requisition #52833), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.
If you would like more information about the duration of this position or other details, please contact pat.ethier@vermont.gov
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Environmental Factors
Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.
Minimum Qualifications
Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).
OR
High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).
OR
One (1) year or more of experience as a Program Technician I with the State of Vermont.
Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
- 80% State paid medical premium and a dental plan at no cost for employees and their families
- Work/Life balance: 11 paid holidays each year and a generous leave plan
- State Paid Family and Medical Leave Insurance (FMLI)
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Tuition Reimbursement
- Flexible spending healthcare and childcare reimbursement accounts
- Low cost group life insurance
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
Nearest Major Market: Barre
Nearest Secondary Market: Montpelier