Title: Program Technician II - Education Approvals Division

Application Deadline Date: 10/08/2025

Req ID: 53452

Department: Education Agency

Location:

Montpelier, VT, US

Position Type: Permanent

Schedule Type: Full Time

Minimum Salary: $23.28

Maximum Salary: $36.16

Overview

The Agency of Education is seeking a Program Technician II to support the Education Program Approvals Division. This division oversees educator licensing and preparation, post-secondary program approvals, Independent School approvals and rate setting, and home study enrollment. This position provides division-wide support with seasonal projects and opportunities to expand into a specialized role based on program needs and candidate strengths.

This division works very closely with educators, administrators, schools, parents and families, and the broader education field. Direct communication with various AOE staff, educators, administrators, and outside agencies (in and out of State) occurs on a regular basis. Successful candidates must be organized, detail oriented, and comfortable learning nuanced program rules and policies.

Job responsibilities include, but not limited to:

Attend to front desk, answer phones, including Main Line, and respond to general inquiries
Manage internal e-mail account and respond to inquiries within 48 hours
Support Home Study enrollment on a seasonal basis
Support Independent School team on various projects
Transcript management - mailed and emailed
Attend and contribute to meetings
Purging/scanning of documents
Public records liaison
Perform license verification
Process mail
Data entry and filing
Technical assistance for online licensing system
Provide administrative support for travel, IPO's, confirmations

Who May Apply

This position, Program Technician II - Education Approvals Division (Job Requisition #53452), is open to all State employees and external applicants.
If you would like more information about this position, please contact Andrew Prowten at andrew.prowten@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Class Definition

Complex and specialized technical work as a paraprofessional, duties involve administering a multi-faceted phase of an agency program including technical and clerical processes. Requires a broad knowledge of an agency program. This is the second level in the Program Technician series and is distinguished from the first level by a broader scope of program responsibility and the need to function with much independence. Work is performed under the general direction of an administrative superior, but with need for significant interaction with other division or department staff, other state or outside agencies.

Environmental Factors

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.

Minimum Qualifications

Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

High School diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

OR

One (1) year or more of experience as a Program Technician I with the State of Vermont.

Preferred Qualifications

Special Requirements

n/a

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

80% State paid medical premium and a dental plan at no cost for employees and their families
Work/Life balance: 11 paid holidays each year and a generous leave plan
State Paid Family and Medical Leave Insurance (FMLI)
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Tuition Reimbursement
Flexible spending healthcare and childcare reimbursement accounts
Low cost group life insurance
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.