Title:  Motor Vehicle Driver Improvement Specialist

Overview

The Vermont Department of Motor Vehicles (DMV) is seeking a team player to join the Driver Improvement (DI) and Ignition Interlock (RDL) Units. The MV Driver Improvement Specialist will work with customers and members of the public regarding suspensions and reinstatements. Due to the nature of the position, difficulty, unique, and sensitive issues may be addressed. The Specialist does not typically have direct customer contact. Duties may include processing reinstatements and various reports such as driving records, accident reports, voluntary surrender of a license, suspensions, compliances, and reinstatements through the Ignition Interlock program. The Specialist will be responsible for collecting and processing fees for the above transactions, so experience with point-of-sale systems is preferred. These are unique positions in which you will interact with Vermonters daily, and the ability to provide excellent customer service is required.
This is not a remote position, and work takes place within the Montpelier DMV. The incumbent will work from 7:45 am to 4:30 pm, Monday through Friday.

Who May Apply

This position, Motor Vehicle Driver Improvement Specialist (Job Opening #49985), is open to all State employees and external applicants.
If you would like more information about this position, please contact Wendy Spooner at wendy.spooner@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.
 
In accordance with Title 23, Section 102(d), an applicant must agree to be finger-printed and pass a background investigation to be eligible for this position. The background investigation may include criminal, financial and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the finger-printing and background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicants will have the right to withdraw their applications before finger-printing and/or a background investigation is conducted. 

Environmental Factors

Work is performed in a standard office setting. Incumbents must be able to work quickly and accurately under stress situations and the pressure of meeting deadlines. Certain positions require considerable amounts of public contact, which may also entail considerable stress.

Minimum Qualifications

High School diploma or equivalent AND two (2) years or more of office clerical experience.

OR

Completion of a one-year vocational/technical training program in business and office occupations or related area AND one (1) year or more of office clerical experience.

OR

Two years of full-time college coursework or an associate's degree or higher

Special Requirements

In accordance with Title 23, Section 102(d), an applicant must agree to and pass a finger print based background investigation to be eligible for this position. The background investigation may include criminal and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicant will have the right to withdraw their applications before a background investigation is conducted.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.