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Title:  IT Network Administrator II

Application Deadline Date:  12/06/2020
Req ID:  10570
Department:  Digital Services Agency
Location: 

Montpelier, VT, US

Position Type:  Permanent
Schedule Type:  Full Time
Hourly Rate:  $25.09
Overview

In working as a Network Engineer for the State of Vermont, you will be part of a team of engineers who design, build, troubleshoot and support wide and local area network infrastructure systems for Vermont State Government offices serving the citizens of Vermont.  In addition to formal training, you will have the opportunity to work with and learn from the senior network engineers, with the goal of developing you into an experienced, capable technical leader.  We have over 250 locations connected over campus and remote WAN sites via leased and dark fiber, point to point circuits, multipoint ethernet and broadband connections.  We work with our partners and service providers to procure new or upgraded circuits and design and build the routing and LAN switching infrastructures to support the work of Vermont State employees. 

Day to day work involves working trouble tickets for connectivity issues or requests for new network services whether it is activating a data jack in an office to building a new circuit installation and LAN for an entire office move.  An engineer may be asked to work collaboratively with other groups within the agency to work an issue or design a new solution.  We remotely monitor our network environments and provide break/fix response as issues arise.  Our network engineers are currently working remotely from their homes.  They occasionally travel to various locations around the state locations when hands-on presence is required at the sites.

Who May Apply

This position, IT Network Administrator II (Job Requisition #10570), is open to all State employees and external applicants.
If you would like more information about this position, please contact Frank.Costantino@vermont.gov
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Class Definition

This position is the second level of four in the Information Technology (IT) Network Administrator series. Incumbent's primary role is initial support for the State network infrastructure. Incumbents use an approved ticketing system to monitor, track, document and manage the timely resolution of network problems/issues. Responsibilities include initial assessment, triage, research and resolution of basic incidents and requests regarding network infrastructure components. This can be done via a ticketing system, telephone, written correspondence, and electronic media. Investigates and ensures that responses or resolutions to questions, problems or configuration changes are handled in a timely manner and/or escalated appropriately. Implement and adhere to controls and procedures to protect IT systems. Perform as a technical expert on small to medium projects. Work as a member of a team to meet goals as well as improve processes and practices. Assignments are structured and performed with direction and assistance from higher level specialists and supervisors.

Environmental Factors

Work is performed in a computer network environment involving considerable interaction with customers, departmental and other IT staff. Some overtime work will be necessary during after hour maintenance or emergencies. Some travel to customer locations may be involved, for which private means of transportation may be required.

Minimum Qualifications

Bachelor's degree in computer science;

OR

Associate's degree in computer science or college-level coursework that includes 15 computer science credits AND two (2) or more years of experience in computer or network support, programming or analysis, or database administration.

OR

Four (4) or more years of experience in computer or network support, programming or analysis, or database administration.

Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
The State of Vermont is an Equal Opportunity Employer. Applications from women, individuals with disabilities, veterans, and people from diverse cultural backgrounds are encouraged.


Nearest Major Market: Barre
Nearest Secondary Market: Montpelier