Title:  Employer Services Specialist I

Overview

The Department of Labor is currently seeking a motivated individual to take the role of an Employer Services Specialist I. This position supports the employer community by assisting in setting up unemployment insurance accounts, processing wage reports, processing payments, preparing refunds, calculating annual rates, and providing outstanding customer service on our dedicated phone line to the Vermont employer population. The successful candidate will possess strong customer service skills, effective time management, and attention to detail. We value employees who embrace change, work collaboratively with other staff, and embrace the importance of the Department's mission. It's a great time to join our team and do rewarding work for the great State of Vermont employer community.

Who May Apply

This position, Employer Services Specialist I (Job Requisition #51181), is open to all State employees and external applicants.
If you would like more information about this position, please contact pat.ethier@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Incumbents must be able to work with high volumes and under stressful federal performance expectations for quality and timeliness of all unemployment tax functions. Incumbents may encounter employers or their representatives who are uncooperative or angry during interactions involving their cost of unemployment tax, and/or misclassification penalty assessments. Workload volume will be extremely high at times.

Minimum Qualifications

High School diploma or equivalent AND one (1) year or more of experience in accounting, auditing, or tax processing related duties.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.