Title:  Emergency Communications Training Coordinator

Overview

The Enhanced 911 Board seeks a self-motivated individual for the position of Emergency Communications Training Coordinator (ECTC). The successful candidate will work under the direction of the Board's Training and Communications Program Manager to develop, implement and maintain the Board's 911 call-taker training programs, quality control program, public education and outreach programs, as well as advance and support wellness initiatives for the emergency communications community.

 

The ECTC works with, and under the direction of, the Training and Communications Program Manager to ensure all Board training and communications initiatives align with national standards, industry best practice and Board policies and directives.   

 

We encourage applications from individuals who meet the minimum qualifications and who have demonstrated the ability to work well with other team members, as well as independently when required; who have a commitment to best practices, professionalism, and wellness in the emergency communications field; and who have the ability to create effective training, public education and outreach programs for the 911 Board.

 

Starting salary may be negotiable based on experience and qualifications.

Who May Apply

This position, Emergency Communications Training Coordinator (Job Opening #51438), is open to all State employees and external applicants.
If you would like more information about this position, please contact Ashley Happy at ashley.happy@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Duties are performed largely in an office and classroom setting. Telework requests will be considered following the probationary period, or sooner, as determined by the Training and Communications Program Manager and approved by the Executive Director. Private means of transportation must be available for required in-state travel should the use of a Fleet Management Vehicle not be appropriate or available. Frequent interaction with other trainers and training contractors/consultants requires tact and diplomacy. Frequent work schedule changes may be required, as are overnight stays and occasional weekend job related events or work that is time sensitive. 

Minimum Qualifications

Three (3) years or more of experience as an emergency communications dispatcher, emergency communications staff trainer, emergency management, or as a full-time first responder with administrative responsibilities.

Preferred Qualifications

Current Instructor Certification from nationally recognized emergency communications organization for Emergency Medical Dispatch, Public Safety Telecommunicator, Fire Telecommunicator or Certified Training Officer.

Experience with development and delivery of training curriculum.

Experience in emergency communications.

Experience in management, supervision, or team lead. 

Special Requirements

Instructor level certification in required courses must be achieved within 3 months of job entry or at the first possible opportunity as determined by the Training and Communications Program Manager. 

Candidates must pass any level of background investigation applicable to the position to include security clearance and/or finger-print supported criminal record check.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.