Title: Business Process Improvement Analyst III

Application Deadline Date: 07/15/2026

Req ID: 55117

Department: Digital Services Agency

Location:

Montpelier, VT, US

Position Type: Permanent

Schedule Type: Full Time

Minimum Salary: $33.53

Maximum Salary: $52.55

Overview

As a Business Process Improvement Analyst, you will be a leader on a dynamic, cross-functional team that works to improve business processes and enhance alignment with organizational and strategic goals. In this role, you will collaborate with State business partners to determine project scope, define business requirements, and document current business processes and business rules to identify areas for potential business transformation. You will collect and analyze quantitate and qualitative data to understand current process performance and define performance measures that will be used to evaluate the success of transformation efforts. This role will collaborate with other ADS teams to design solution options that adhere to the strategic vision and reality of the ADS Enterprise Solution Ecosystem and leverage tools that will most appropriately meet the business needs of our State business partners.

Who May Apply

This position, Business Process Improvement Analyst III (Job Requisition #55117), is open to all State employees and external applicants.

Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.

Level III: 55117

Level IV: 55307

If you would like more information about this position, please contact Ellie.Mac@vermont.gov

Resumes will not be accepted via e-mail. You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting.

Environmental Factors

Duties are performed largely in a standard office setting. The role involves intensive interaction with departmental officials who may advocate strongly for their programs. Implementation of recommendations may be difficult because of competing interests and limited resources. Rapid response in the face of tight deadlines may be necessary. Evening and weekend duty, although rare, may be anticipated.

Minimum Qualifications

Six (6) years or more of Business Analysis experience at a professional level.

Preferred Qualifications

CCBA/CBAP certification.

Bachelor's degree or higher in an IT-related subject.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

80% State paid medical premium and a dental plan at no cost for employees and their families
Work/Life balance: 11 paid holidays each year and a generous leave plan
State Paid Family and Medical Leave Insurance (FMLI)
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Tuition Reimbursement
Flexible spending healthcare and childcare reimbursement accounts
Low cost group life insurance
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.