Title:  Business Application Support Specialist

Overview

The Vermont Department of Human Resources (DHR) is seeking a Business Application Support Specialist to join our team of professionals dedicated to delivering efficient, user-centered services across state government.

 

This position plays a key role in supporting and improving the enterprise systems that power DHR's operations, including recruitment, payroll, and performance management. The Specialist will serve as a subject matter expert and primary point of contact for end users, offering technical support, guidance, and training. The position will also analyze complex system issues, troubleshoot data and interface errors, and partner with IT and business stakeholders to identify and implement system enhancements. The work will directly contribute to improving the experience of HR professionals and state employees who rely on these systems every day.

 

Requests to telework will be considered, with some in person work at our Montpelier office required.

 

If you enjoy digging into system issues, improving processes, and helping others succeed with technology, we invite you to explore this opportunity with DHR.

 

As of July 14, 2025, the step 1 rate for pay grade 25 will be $30.92 per hour. 

Who May Apply

This position, Business Application Support Specialist (Job Requisition #52890), is open to all State employees and external applicants. 
Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.

• Business Application Support Specialist (#52890)
• Business Application Support Manager (#52865)

 

If you would like more information about this position, please contact Melissa Butryman at melissa.butryman@vermont.gov.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Duties are performed largely in a standard office setting. Private means of transportation should be available for required travel. The role involves intensive interaction with departmental staff to include officials who may advocate strongly for their programs. Must be able to communicate and interact directly with employees at varying degrees of system skill sets as well as varying levels of authority. Conflicting priorities and operational problems may be anticipated; competing priorities and tight deadlines are a frequent occurrence.

Minimum Qualifications

Bachelor's degree AND two (2) years technical level experience working in a business environment using an enterprise application system.

OR

Associates degree in business or computer science AND four (4) years experience at a technical level working in a business environment using an enterprise application system.

OR

Six (6) years experience at a technical level working in a business environment using an enterprise application system.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.