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Title:  Vermont Healthcare Service Specialist I - Limited Service

Application Deadline Date:  11/19/2019
Req ID:  3180
Department:  Vermont Health Access
Location: 

Essex Jct, VT, US

Position Type:  Limited Service
Schedule Type:  Full Time
Hourly Rate:  $20.88
Overview

The Department of Vermont Health Access (DVHA)'s mission is to improve the health and well-being of Vermonters by providing access to quality healthcare cost effectively. We have three priorities that support us in moving our mission forward: Adoption of value-based payments, management of information technology projects, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service.

DVHA's Health Access Eligibility & Enrollment Unit is seeking a qualified individual to join their dynamic team.


Vermont Healthcare Service Specialist I is our entry level position to our three tier career ladder.  This position will experience fluctuations in assigned duties in response to the organization's needs, program changes, special project needs and changes in experience levels.  The VHSS I will be required to have a thorough understanding of internal and external business processes and policies and guidelines for multiple federal healthcare policies.  Incumbents will be responsible for processing "off line" work such as Change of Circumstance, verifications, terminations and applications. Extreme attention to detail to ensure accurate processing is a must and a large portion of the work required relies upon the employee's ability to use their independent judgment to make a determination based on complicated policy and rules research. 


Effective April 2020 our office will be permanently relocating to Waterbury, VT.

Who May Apply

This position, Vermont Healthcare Service Specialist I -  Limited Service (Job Requisition #3180), is open to all State employees and external applicants.

 

It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs. This position is funded through 6/30/2021 with potential to be extended.

 

Effective April 2020 our office will be permanently relocating to Waterbury, VT.

 

If you would like more information about this position, please contact Jennifer Boyden at jennifer.boyden@vermont.gov.

 

Resumes will not be accepted via e-mail.  You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting

AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Class Definition

Professional and technical health care eligibility, data entry and clerical work performed in a matrixed Health Access Eligibility and Enrollment Unit for Vermont Health Connect and Green Mountain Care. These positions determine applicant eligibility for Vermont's health care programs: Medicaid, Dr. Dynosaur, Healthy Vermonters, VPHARM and Vermont Health Connect. This position is responsible for processing applications, change of circumstances, verifications, terminations and other clerical work using the following systems: Siebel, ACCESS and the Vermont Health Connect portal. A large portion of the work required for this position relies upon the employee's ability to use their independent judgement to make a determination based on complicated policy and rules research. Work is performed under the supervision of a Healthcare Services Supervisor and the Unit's Assistant Director.

Environmental Factors

Duties are performed in an office setting. Workload is consistently heavy with constant need for prompt and accurate data enter and decision making. Incumbents must be able to function independently, prioritize their own work and multi-task effectively. Private means of transportation should be available for necessary travel to training and/or meetings. Applicants may provide a variety of challenges including but not limited to highly emotional conditions (i.e. inability to communicate, attempts at falsification, unhappy customers). Work outside of typical business hours may be expected.

Minimum Qualifications

High School diploma or equivalent.

Preferred:

Experience in using computer programs;

Understanding and the ability to explain policies/procedures or rules/regulations;

Clerical work;

Data Entry.

Special Requirements

Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Total Compensation
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.
Equal Opportunity Employer
The State of Vermont is an Equal Opportunity Employer. Applications from women, individuals with disabilities, veterans, and people from diverse cultural backgrounds are encouraged.
AHS Affirmative

The Vermont Agency of Human Services strives to build a diverse and inclusive community. It is our fundamental belief that in order to create and sustain a healthier Vermont, we as an organization must honor the cultures, beliefs and values of those we serve in order to foster an environment of mutual respect, acceptance and equal opportunity.  We are committed to building and maintaining a multicultural and diverse workforce which reflects the increasing diversity of Vermont. To view the State of Vermont's Equal Employment Opportunity/Affirmative Action Policy, please click here.


Nearest Major Market: Burlington Vermont