Title:  Program Services Clerk - Temporary

Application Deadline Date:  03/17/2024
Req ID:  49233
Department:  Children and Families

Burlington, VT, US

Position Type:  Temporary
Schedule Type:  Part-Time
Hourly Rate:  $16.65


Who We Are:

The Economic Services Division (ESD) is responsible for the administration of benefits to help Vermonters meet their basic needs. ESD is one of 5 divisions under the Department for Children and Families (DCF) which is one of the largest departments (1000 employees) within the largest agency (Agency of Human Services) in the state of Vermont.

ESD Leadership recognizes that the division's biggest resource is our staff and is committed to continuously looking at ways to strengthen and support our workforce.

This position is located in the Burlington district office which is known for teamwork, strong community partnerships and office comradery.


The Role:

The Administrative Services Technician's primary role is to provide quality customer services to clients both in-person and over the phone and support the administrative functions of the office. ESD is looking for someone to join the Burlington team who:

· demonstrates empathy, concern, and respects for all customers

· thrives in a busy work environment

· has experience working with individuals who may be distraught and emotional

· enjoys working on a team and supporting a team of individuals who are determining benefit eligibility and providing case management services

· is open to learning new technology


The Administrative Services Technician position is an entry level position that provides individuals with experience and opportunity to grow and later pursue other positions within the division if interested.


What we offer

· Flexible work schedules

· Working with a staff who is dedicated to supporting children and families, including your own.

Who May Apply

This position, Program Services Clerk - Temporary (Job Requisition #49233), is open to all State employees and external applicants. This is a temporary position. Temporary work is typically for variable hours, and is not expected to be full-time. The State does not guarantee 40 hours of work per week.

If you would like more information about this position, please contact janine.cary@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.


AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed primarily in a standard office setting but occasional travel may be required, for which private means of transportation must be available.

Considerable interaction with clients and the general public may be anticipated. Some pressure from deadlines may occur.

Minimum Qualifications

High School diploma or equivalent AND two 2 years or more of office clerical experience.


Completion of a one-year vocational/technical training program in business and office occupations or related area AND one 1 year or more of office clerical experience.


Two years or more of full-time college coursework


an associate's degree or higher.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Nearest Major Market: Burlington Vermont