Title:  Job Center Specialist II -Limited Service

Overview

The Job Center Specialist II provides comprehensive services to jobseekers and employers, collaborates with partner organizations and agencies to promote effective and seamless workforce education and training opportunities in an American Job Center that benefits both individuals and the employer community.

The ideal candidate will possess strong interpersonal skills, experience working with diverse populations, and sensitivity towards working with individuals with multiple barriers, an applied knowledge of career counseling principles and strategies to support individuals returning to the workforce. Applicants must possess the ability to understand complex regulations and follow established processes, as well as demonstrated experience in establishing and maintaining effective working relationships among a variety of community partners.

There is an expectation that the Job Center Specialist II will be proficient in prioritizing, organizing, and managing their workload while working under programmatic deadlines. Competence in a variety of computer applications including MS Office Suite is a requirement of this position.

The duty station for the individual hired for this position will be the Burlington Office, however, the job requires travel between the Burlington and St Albans offices as needed.

Who May Apply

This position, Job Center Specialist II -Limited Service (Job Requisition # 18562), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs. If you would like more information about the duration of this position or other details, please contact danielle.kane@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Interviews clients who are often under significant personal and financial burden, and who may exhibit significant stress and anxiety and may exhibit uncooperative or angry behaviors. It is expected that JCS II staff will engage all clients in a manner that exhibits professionalism, sensitivity, fairness, tact and diplomacy, and helps clients understand the services available to them through VDOL programs. Supportive attitude and actions are expected to be demonstrated in dealing with clients.

Position is assigned to a regional office location, but there is an expectation for travel between multiple regional locations as assigned by the Department. Will include travel to employers' worksites, schools/technical centers and community partner meetings. May be required to attend evening meetings as assigned by supervisor. Valid driver's license and private means of transportation is required.

Minimum Qualifications

Bachelor's degree

OR

Associate's degree AND one (1) year or more of experience in direct customer service, employment services, human services, human resources, vocational counseling, or closely related field.

OR

High School diploma or equivalent AND three (3) years or more of experience in direct customer service, employment services, human services, human resources, vocational counseling, or closely related field.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium
• Dental Plan at no cost for employees and their families
• Flexible Spending healthcare and childcare reimbursement accounts
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
• Low cost group life insurance
• Tuition Reimbursement
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.