Title:  Child Support Supervisor

Overview

The role of the OCS Child Support Specialist Supervisor includes administrative and supervisory work supervising the Child Support Specialists (CSS) within the region and working with the Regional Manager on the operations of the regional office. This position oversees the daily work of CSSs in a field office location and includes specialized professional work including, providing services to individuals who receive or pay child support, general caseload responsibilities, and participation in Case Managers Conferences at a Family Division of Vermont Superior. In this role, impartiality, equity, empathy, and procedural justice are key. Furthermore, Child support law is challenging and ever-changing. It requires adaptability, openness, and flexibility. Work is performed under the general supervision of the Child Support Regional Manager.

 

This position has the opportunity to telework in a hybrid model.

Who May Apply

This position, Child Support Supervisor (Job Requisition #51468), is open to all State employees and external applicants.
If you would like more information about this position, please contact terri.bogaczyk@vermont.gov.
Resumes will not be accepted via e-mail.  You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

 

AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed primarily in a standard office setting, but with some travel for which incumbents may be required to use either a state-provided vehicle or a private means of transportation. Staff workload may frequently be heavy.

Minimum Qualifications

Master's degree in a human services field or in public administration AND two (2) years or more of experience in a human services field or in public administration INCLUDING one (1) year or more of supervisory experience.

Bachelor's degree AND three (3) years or more of experience in a human services field or in public administration INCLUDING one (1) year or more of supervisory experience.

OR

Two years of full-time college coursework OR an associate's degree AND five (5) years or more of experience in a human services field or in public administration INCLUDING one (1) year or more of supervisory experience.

OR

High School diploma or equivalent AND seven (7) years or more of experience in a human services field or in public administration INCLUDING one (1) year or more of supervisory experience.

OR

Three (3) years or more as a Child Support Specialist II

Special Requirements

All incumbents must successfully complete the OCS training curriculum within six months of hire, which includes passing the written Case Presenter's Exam. All incumbents also must complete the Supervising in State Government, Level I within six months.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.