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Title:  Administrative Services Technician IV - Part Time

Application Deadline Date:  05/16/2021
Req ID:  14566
Department:  Health

Burlington, VT, US

Position Type:  Permanent
Schedule Type:  Part-Time
Hourly Rate:  $18.99


This is an administrative position in the Vital Records Office at the Vermont Department of Health.  

This position is a primary customer service position and provides general office assistance to the Vital Records' Supervisor and office staff. Responsibilities include but are not limited to: providing excellent customer support (phone and front window) and responding to emails from the public and stakeholders; processing incoming and outgoing mail; querying healthcare offices and medical professionals with data-related questions; assist in processing birth corrections/amendments, certified copy requests, and court orders; conducting data entry for various projects; and providing backup for technical and training support. 


Please note: this position involves a significant amount of data entry. Speed and accuracy are needed to pass the six-month probationary period.


Work hours are Monday - Friday from 9:00 a.m. to 1:00 p.m.

Who May Apply

This position, Administrative Services Technician IV (Job Requisition #14566), is open to all State employees and external applicants.
If you would like more information about this position, please contact Jean.decell@vermont.gov.
Resumes will not be accepted via e-mail.  You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.


AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position.  In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Class Definition

Performs routine administrative duties in the day to day functions of a division, office, or department requiring independence, judgment, and initiative in determining office needs, in prioritizing and organizing work, and in determining the appropriate action to be taken. Work is performed under the general supervision of an administrative superior.

Environmental Factors

Work is performed in a standard office setting.

Minimum Qualifications

High school graduation or equivalent and one (1) year of experience providing administrative-level support to a business or organization.


One (1) year of College level study in accounting, business or public administration, office administration or a related field.


One (1) year as an Administrative Services Technician III with the State of Vermont.

Preferred Qualifications

Bachelor's degree; OR Associate degree and (1) one year providing administrative-level duties and customer service in a busy office setting involving records management (e.g. vital records, medical records or legal records).


•    Excellent verbal and written communication skills
•    Experience using Microsoft Access, Word, Outlook and Excel
•    Familiarity with Adobe
•    Aptitude for learning new software
•    Ability to work independently
•    Comfort working with variety of customers
•    Ability to triage questions or concerns.

Special Requirements

For some positions experience working with the VISION system (VISION is the State of Vermont PeopleSoft financial management system) may be required.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Nearest Major Market: Burlington Vermont