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Title:  Job Center Specialist II

Application Deadline Date:  08/22/2022
Req ID:  38644
Department:  Labor

Barre, VT, US

Position Type:  Permanent
Schedule Type:  Full Time
Hourly Rate:  $22.29


Come join a dynamic team of professionals who are working to serve all Vermont jobseekers and employers through a more inclusive, customer-focused model. Join our efforts to maximize the use of federal programs to ensure that employment services and opportunities are made more available to jobseekers and that employers are supported in becoming more welcoming and diverse workplaces.


The Job Center Specialist provides comprehensive services to jobseekers and employers, collaborates with partner organizations and agencies to promote effective and seamless workforce education and training opportunities in an American Job Center that benefits both individuals and the employer community. This position functions as part of the regional workforce development team and with community partners to expand partnerships, ensure equitable access to all services and programs, leading to integration of services for a better customer experience.


The ideal candidate will possess strong interpersonal skills, experience working with diverse populations and sensitivity towards working with individuals with multiple barriers. There is an expectation that the Job Center Specialist will be proficient in prioritizing, organizing, and managing their workload while working under programmatic deadlines. Competence in a variety of computer applications including MS Office Suite is a requirement of this position.

The duty station for the individual hired for this position will be Barre, however, the job requires travel throughout Central VT (Barre, Morrisville, White River) as needed to serve our customers.

Who May Apply

This position Job Center Specialist II, (Job Requisition #38644), is open to all State employees and external applicants.
If you would like more information about this position, please contact Judy Bourbeau at
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Interviews clients who are often under significant personal and financial burden, and who may exhibit significant stress and anxiety and may exhibit uncooperative or angry behaviors. It is expected that JCS II staff will engage all clients in a manner that exhibits professionalism, sensitivity, fairness, tact and diplomacy, and helps clients understand the services available to them through VDOL programs. Supportive attitude and actions are expected to be demonstrated in dealing with clients.

Position is assigned to a regional office location, but there is an expectation for travel between multiple regional locations as assigned by the Department. Will include travel to employers' worksites, schools/technical centers and community partner meetings. May be required to attend evening meetings as assigned by supervisor. Valid driver's license and private means of transportation is required.

Minimum Qualifications

Bachelor's degree


Associate's degree AND one (1) year or more of experience in direct customer service, employment services, human services, human resources, vocational counseling, or closely related field.


High School diploma or equivalent AND three (3) years or more of experience in direct customer service, employment services, human services, human resources, vocational counseling, or closely related field.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.