Share this Job

Title:  AOT Continuous Improvement Program Manager II

Application Deadline Date:  12/11/2022
Req ID:  44661
Department:  Transportation Agency

Barre, VT, US

Position Type:  Permanent
Schedule Type:  Full Time
Hourly Rate:  $28.02


The Agency of Transportation (AOT) is seeking a Continuous Improvement Program Manager to join the agency's Continuous Improvement and Technical Solutions Unit, a part of the Performance Section, within the division of Finance and Administration. The Performance Section is comprised of Continuous Improvement Program Managers and Data Analysts who work collaboratively, providing services across the agency, with a goal of fostering innovation and continuous improvement and developing an organizational culture that values data and promotes stakeholder use.


This position supports AOT in understanding problems and works collaboratively with agency customers and partners to solve them by finding process efficiencies, identifying new and better ways to perform functional work and leveraging lean methodologies for better outcomes. The role encourages and supports the sharing of ideas on improving both service delivery and business process efficiency. The work of this position is governed by the principle that a good idea can come from anywhere.


As a Continuous Improvement Program Manager, you will be responsible for both independently and collaboratively managing and facilitating continuous improvement projects of varying complexity and size. Project management and facilitation includes leading AOT colleagues through exercises and discussions to clarify the problem or idea, define stakeholders, document current state through business process mapping, identify pain points and potential solutions, support implementation, and monitor stabilization of the implemented changes by leveraging the PDSA cycle.


In addition, this position will be responsible for supporting the division of Finance and Administration with strategic planning activities. This includes supporting the division with the implementation of a key strategic priority encompassing the improvement of administrative and regulatory process efficiency, transparency, and communication through standard work, continuous improvement, and innovation. This body of work involves collaboration and input on the creation and execution of a plan to collect a baseline of F&A processes that are standardized; catalog documented F&A processes and determine if documentation requires updates; archive/ delete old documentation from internal and public facing locations; and identify target for the following year(s).


Our ideal candidate is positive and enthusiastic, self-motivated, resilient, able to work under pressure to meet deadlines, is very customer service oriented, and has excellent verbal and written communication skills. The incumbent will bring technical proficiency in the use of Microsoft Office software including Excel, PowerPoint, Outlook, Teams etc. and experience with diagramming software such as Visio or, as well as with virtual whiteboards. In addition, they will possess considerable knowledge of continuous improvement and/or lean methodology and tools. It is desirable (though not required) for candidates to have some exposure to and/or general knowledge of PowerBi and project management software such as Microsoft Planner.

Employment at the State of Vermont brings many employment benefits! We offer strong health insurance benefits, a pension plan, a deferred compensation plan and reimbursement for continuing education. In addition, AOT supports telework when appropriate and this position is eligible for a hybrid schedule. Questions relating to telework or hybrid work schedules can be directed to the hiring manager.

Who May Apply

This position, AOT Continuous Improvement Program Manager II (#44661), is open to all State employees and external applicants.
Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition. 

  • AOT Continuous Improvement Program Manager II (#44661)
  • AOT Continuous Improvement Program Manager III (#44762)

If you would like more information about this position, please contact Amanda Gilman-Bogie at
Resumes will not be accepted via e-mail. You must apply online to be considered.

Environmental Factors

Work is performed in a standard office setting, but some travel may be required for which private means of transportation should be available. Lifting and transporting of training and/or event materials, and establishing appropriate set-up of training/event facilities, may be required.

Minimum Qualifications

Master degree in business administration, public administration or related field.


Bachelor's degree AND two (2) years or more work experience in organizational development or business process improvement.


Associates degree AND four (4) years or more work experience in organizational development or business process improvement.

Preferred Qualifications

Knowledge of the principles, practices, and tools available/associated with project management, change management, and business process analysis.

Knowledge of performance measurement.

Knowledge of Agency contracting procedures.

Knowledge of information technology (IT) applications utilized in agency operations.

Ability to identify information technology enhancements that meet business requirements.

Certification as a VTrans Lean Green Belt, or equivalent industry certification.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program
Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.